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Not able to update apps as old id still reflects in App Store inspire of signing it out

Hi apple ,

I am not able to download updates for my apps in App stores. If I do so manually, the password is asked and if password is inserted it shows Wrong or invalid password


please help

iPhone 13 Pro Max, iOS 16

Posted on Nov 12, 2022 2:05 PM

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Question marked as Best reply

Posted on Nov 12, 2022 7:32 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

1 reply
Question marked as Best reply

Nov 12, 2022 7:32 PM in response to sheetal211

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

Not able to update apps as old id still reflects in App Store inspire of signing it out

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