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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I try to update some iPhone apps, the App Store requires the password of an apple ID that is no longer functional. It is years old, and I no longer know the password.
iPhone 6 Plus, iOS 12
Thanks for you response WN, before you answered I tried another approach which worked I'm glad to say. I just deleted the app on my phone, went to the App store and searched for the app, and it simply downloaded the updated version!
All good, thanks for the support!
Thanks for you response WN, before you answered I tried another approach which worked I'm glad to say. I just deleted the app on my phone, went to the App store and searched for the app, and it simply downloaded the updated version!
All good, thanks for the support!
Then this is the account logged in to the App Store. Click on the icon on the right top of the App Store to see your Apple ID currently logged in there
After that, try and reset the password at iforgot.apple.com
Can't update frequently used apps on iPhone, as originally downloaded on very old defunked apple ID
