Pending subscriptions

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Pending subscriptions

So i got a 2 week free trial for duolingo super and then removed the card right after, after the two weeks it says pending payment and I need to add a payment method for something else and I don’t want to get charged for the 83 dollars because it automatically made it a yearly subscription. Any ways I won’t get charged or remove the subscription?

iPhone 11

Posted on Nov 13, 2022 8:26 AM

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Answer 1

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Sean_B1

Community Specialist

Nov 14, 2022 7:12 PM in response to MXttG

Hello MXttG,

We would like to see how we can help you with your subscription issues. You will need to follow the steps in this link to cancel your subscription first: If you want to cancel a subscription from Apple - Apple Support

"How to cancel a subscription on your iPhone or iPad

Open the Settings app.
Tap your name.
Tap Subscriptions.
Tap the subscription.
Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled."

You can then request a refund with the steps in this link: Request a refund for apps or content that you bought from Apple - Apple Support

"How to request a refund

Sign in to reportaproblem.apple.com.
Tap or click "I'd like to," then choose "Request a refund."
Choose the reason why you want a refund, then choose Next.
Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."

Cheers!

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Pending subscriptions

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