How to stop someone else's Apple Pay receipt going to my mums E-mail. No Apple Pay setup on any of her devices. She is elderly and does not use Apple Pay. No bank transactions for Apple Pay on her bank account. Only the devices she owns attached to her account. Rang apple and said it should not be possible. But she is getting someones Apple Pay receipts.
Hello Ian The Click,
Welcome to Apple Support Communities! It sounds like you need help withgetting unrecognized Apple Pay receipts. We completely understand why you'd reach out, and are happy to help.
This could be phishing. When this occurs, it looks like an official email and often is sent to trick a person into providing credentials to their account.
The following article has info on identifying and reporting these:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Please have a look and let us know if this helps!
Cheers!
Hey Ian The Click,
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by contacting Apple Support directly using the link below.
Take care.
Hi
These are genuine receipts. We have contacted the restaurants and spoken to the managers. They confirmed the bill for the meal and the items on it.
Someone else's Apple Pay receipts.
