No internet connection

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Level 1

4 points

No internet connection

My iphone is drained off battery, so for emergency I remove my sim card to another phone. After i put back my sim card, there’s no internet connection

iPhone 12 Pro Max

Posted on Nov 13, 2022 3:23 PM

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Answer 1

Top-ranking reply

ChrisJ4203

Level 10

236,297 points

Nov 13, 2022 6:58 PM in response to sofhia32

Okay, so you are seeing a signal, however you do not seem to have cellular data. And it appears that you are not seeing any errors? If you go to Settings>Cellular>Cellular Data. Is that turned on? And if you go to Settings>Cellular>Cellular Data Options. What setting are you using there?

If you have those settings for cellular data turned on and are still not getting cellular data, check with your carrier and make sure that your carrier has your SIM configured for data.

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Answer 2

ChrisJ4203

Level 10

236,297 points

Nov 13, 2022 3:37 PM in response to sofhia32

What is the exact error you get on the phone? Are you seeing Searching, or No SIM, or No Signal? Did you try Force Restarting after replacing the SIM in the iPhone? Force restart iPhone - Apple Support

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Answer 3

ChrisJ4203

Level 10

236,297 points

Nov 13, 2022 7:33 PM in response to sofhia32

Then please check with your carrier as I recommended earlier.

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Answer 4

sofhia32 Author

Level 1

4 points

Nov 13, 2022 3:54 PM in response to sofhia32

Thank you for the reply.

i had Full signal, i can make a phone call. I already do all things, turn on and off airplane mode, Reboot the phone. Take out and re-insert the sim card.

is it iphone problem or my carrier issue?

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