Notification Center glitch when using lockscreen widgets

Hey, a couple of days ago I changed my lockscreen, from a depth effect one to using lockscreen widgets, but I started noticing a very weird problem, I always keep my phone in do not disturb, so I have to click the “while in do not disturb” section of my lockscreen to read my notifications, but now when I tap that section it won’t open, for it to work I have to unlock my phone, go to the Home Screen, then pull down the lockscreen and only then will the notifs work, I did a lot of experiments and this only happens with widgets, any ideas?

iPhone 11

Posted on Nov 13, 2022 5:20 PM

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3 replies

Nov 15, 2022 12:54 PM in response to Pablouribe1905

Hey there Pablouribe1905,


Thanks for reaching out to the Apple Support Communities. So we understand the issue fully, you're unable to check your notifications from the Lock Screen when Do Not Disturb is enabled, and only when using widgets on your Lock Screen, was that correct?


If so, since noticing the issue have you tried restarting your iPhone? If not, give that a try with the steps shown below: Restart your iPhone - Apple Support


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


While restarting may seem like a simple step, it can often help with resolving some unexpected issues like this.


If still experiencing the issue after restarting, then based on the information you've provided, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple


Best regards.

Nov 17, 2022 4:10 PM in response to Pablouribe1905

Hello Pablouribe1905, 

Thank you for the reply. We are glad to hear that you have the latest iOS installed already. 


Next, please review your Lock Screen settings to be sure that the Notification Center can be viewed when your device is locked. To open these settings: 


  1. Go to Settings > Face ID & Passcode. 
  2. Review which features can be accessed from the Lock Screen in the section called “Allow Access When Locked”.


You can find additional information in the following Apple Support article: Control access to information on the iPhone Lock Screen - Apple Support


Please let us know what you find out. 

Cheers! 

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Notification Center glitch when using lockscreen widgets

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