My 1st gen AirPods refuse to reset

my airpod1 refuse to reset


[Re-Titled by Moderator]


Posted on Nov 14, 2022 10:20 AM

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Question marked as Top-ranking reply

Posted on Nov 16, 2022 12:57 PM

Hey there romanybarsoom,


Thanks for reaching out to the Apple Support Communities. To get started, what happens when you try resetting your AirPods with the steps in the 'Related Article', How to reset your AirPods and AirPods Pro - Apple Support?


For example, are you not seeing the status light on the front of the case flashes amber then back to white?


If so, are you getting any lights or indication that the AirPods are powered on? If not, it's possible that your AirPods or charging case may need to be charged. If experiencing issues with the AirPods not charging as expected, check out the steps in this additional resource here: If your AirPods won’t charge - Apple Support


Keep us updated on the issue, and we'll continue from there.


Take care!

1 reply
Question marked as Top-ranking reply

Nov 16, 2022 12:57 PM in response to romanybarsoom

Hey there romanybarsoom,


Thanks for reaching out to the Apple Support Communities. To get started, what happens when you try resetting your AirPods with the steps in the 'Related Article', How to reset your AirPods and AirPods Pro - Apple Support?


For example, are you not seeing the status light on the front of the case flashes amber then back to white?


If so, are you getting any lights or indication that the AirPods are powered on? If not, it's possible that your AirPods or charging case may need to be charged. If experiencing issues with the AirPods not charging as expected, check out the steps in this additional resource here: If your AirPods won’t charge - Apple Support


Keep us updated on the issue, and we'll continue from there.


Take care!

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My 1st gen AirPods refuse to reset

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