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Transferring SIM to eSIM

Hi. I am trying to transfer my old phone over to my new phone within the same carrier and when I go to the carrier cellular it is saying that my old phone doesn’t support eSIM so it won’t work. How do I go from there?


iPhone 14 Pro Max

Posted on Nov 14, 2022 1:43 PM

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Question marked as Top-ranking reply

Posted on Nov 14, 2022 2:24 PM

Your best bet to resolve this issue is to contact your carrier. Ensure that your carrier can support an eSIM. Contact your carrier and ask them to help you transfer service to your new iPhone through an eSIM.


Axel F.

1 reply

Transferring SIM to eSIM

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