I can’t sign in. When asked to verify my account they send my code to the wrong phon number

I can’t sign in to my accounts. When asked to verity my account they send the code to the wrong phone number. I’ve talked to at least five different people,all nice but useless.

iPad, iPadOS 15

Posted on Nov 14, 2022 9:17 PM

Reply
1 reply

Nov 15, 2022 11:54 AM in response to lacciani

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

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I can’t sign in. When asked to verify my account they send my code to the wrong phon number

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