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Level 1

8 points

Update Apple ID Settings

I'm getting a notice some account services will not be available until I sign in again. When I select continue I get a two set verification code sent to my phone via text message. When I enter the code, it says incorrect code, try again. I do with the same results. I asked for a new code with the same results with the new code. Now when I select contiue, it asks me to enter the unlock passcode for my iphone. I do not want to enter the passcode - something does't sound right. Anyone else being asked to update account codes?

iPhone 7

Posted on Jan 5, 2023 5:09 PM

Best reply

JesseN77

Level 1

69 points

Posted on Jan 5, 2023 5:23 PM

Hi Cablebutcher

Entering in your iPhone/Mac password to unlock iCloud is completely normal, they are used to encrypt your iCloud data, Apple cannot see your password because of end to end encryption.

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Update Apple ID Settings

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