How can I repair my disabled Face ID
How can I repair my disabled Face ID
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If setting it back to factory settings did not bring back FaceID, then you should get the phone checked by Apple.
Use the links in this part of the article:
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2 . If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.
You should always have your device repaired by Apple or an authorized service provider. Improper repair, modification, or use of non-genuine Apple components in the laser systems may prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.
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copied from: If an alert says Face ID has been disabled on your iPhone or iPad Pro
Or take a look at your service options on this Apple page:
Apple - Support - iPhone Repair and Service
