unable to update

unable to update app that was originally installed on phone with old apple id

it only asked for password ?

my phone has a new apple id

what can i do to update the app ?

iPhone XR, iOS 15

Posted on Nov 15, 2022 12:21 PM

Top-ranking reply

Niel

Community+ 2025

Level 10

741,311 points

Posted on Nov 15, 2022 2:13 PM

(228822)

View in context

Similar questions

Can not update Application In App Store I logged to my phone with my apple ID , but when I update any App, my phone requirement password from old Apple ID of previous person.
1167 1
On iPhone when trying to update apps I am asked to enter my password for an old Apple id. As a result I am unable to finish all the updates. How tomresolve? App store continues to show apps that are not updated on my iPhone 8. It asks me to sign in with password on an old Apple ID. I am already signed in with my current user Apple ID.. Need to have update stop asking for old information.
1984 2
Apps update on App Store I I tried to update my apps on my phone and it still keeps telling me the password is wrong. I tried Soo many times but it keeps telling me the password is wrong and I could see that it is signed in with a different Apple account, so how do I solve it?
759 1

1 reply

Top-ranking reply

Niel

Community+ 2025

Level 10

741,311 points

Nov 15, 2022 2:13 PM in response to ruustyb

(228822)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up