I think I need my battery replaced. What do I need to do?

My phone is showing the lightning bolt like it is charging but it is not. What should I do?

iPhone 12 Pro Max, iOS 15

Posted on Nov 15, 2022 8:53 PM

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Question marked as Top-ranking reply

Posted on Nov 16, 2022 4:52 AM

Hello,

Check the charging port for lint or other debris (use a bright light and a tooth pick) and see this:

If your iPhone, iPad, or iPod touch won‘t charge

If your battery health is below 80%, a new battery is recommended:

Charge and monitor the iPhone battery

iPhone Battery Service

Good luck.

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I think I need my battery replaced. What do I need to do?

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