iPad does not connect to internet
Why is my iPad report "no internet connection" while there is service - my iPhone has a connection as my other appliances.
iPad Air 5 Wi-Fi
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Why is my iPad report "no internet connection" while there is service - my iPhone has a connection as my other appliances.
iPad Air 5 Wi-Fi
If you are having difficulties connecting to your WiFi network, this support page should get you started with working through the problem:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
You might also wish to review your WiFi Router settings against Apple’s recommendations:
Recommended settings for Wi-Fi routers and access points - Apple Support
System software updates can, in some circumstances, trigger a problem with the iPad (or iPhone) internal routing table. The causes are many, but are usually attributable to some types of App or associated device configuration.
If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
If you are having difficulties connecting to your WiFi network, this support page should get you started with working through the problem:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
You might also wish to review your WiFi Router settings against Apple’s recommendations:
Recommended settings for Wi-Fi routers and access points - Apple Support
System software updates can, in some circumstances, trigger a problem with the iPad (or iPhone) internal routing table. The causes are many, but are usually attributable to some types of App or associated device configuration.
If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
iPad does not connect to internet