A few days ago I sold my Macbook pro mid17, I backed up everything because I had a lot of university stuff there, today I tried to access one of these documents (from my ipad and lately from my iphone) and everything was gone, I checked the erased folders (icloud, ipad, iphone) nothing, do anyone has had this issue? I dont understand because the day the buyer came for the pc I checked and everything was on mi icloud drive, thank you for your time!!
clarita83 Said:
"Icloud erase my documents from Mac: [...]I checked the erased folders (icloud, ipad, iphone) nothing, do anyone has had this issue? I dont understand because the day the buyer came for the pc I checked and everything was on mi icloud drive, thank you for your time!!"
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Troubleshooting Loss of Data:
Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then the data is gone. That's just the way it is :(
A. Check iCloud Directly:
See if they reside in iCloud Photos. Log in here: https://www.icloud.com/iclouddrive
B. Use a Time Machine Backup:
Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.
C. Where Else to Check:
clarita83 Said:
"Icloud erase my documents from Mac: [...]I checked the erased folders (icloud, ipad, iphone) nothing, do anyone has had this issue? I dont understand because the day the buyer came for the pc I checked and everything was on mi icloud drive, thank you for your time!!"
-------
Troubleshooting Loss of Data:
Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then the data is gone. That's just the way it is :(
A. Check iCloud Directly:
See if they reside in iCloud Photos. Log in here: https://www.icloud.com/iclouddrive
B. Use a Time Machine Backup:
Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.
C. Where Else to Check:
Icloud erase my documents from Mac
