I use a Dragonfly Red with Macbook Air, Ipad Pro and Iphone 14 Pro. When playing Hi-Res Lossless from Apple Music, the Dragonfly indicator is magenta using the Mac although with the same settings, the Ipad and Iphone only shows either blue or green.
iPad Pro, iPadOS 16
Hi Smarshe,
The following steps address what you're describing specifically, and should provide a solution, since it appears that the light indicates streaming quality:
"You can choose audio quality settings for cellular streaming, Wi-Fi streaming, and downloads.
> Music.The audio quality of streamed music depends on song availability, network conditions, and the capability of connected headphones or speakers."
You can find these steps along with other information that may be helpful, here: Listen to lossless music on iPhone – Apple Support
If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.
We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.
Restart your iPhone - Apple Support
Update your iPhone or iPad - Apple Support
If the same behavior occurs, we'd suggest reaching out to the manufacturer of the device for technical support, which can be found on the bottom right of the website here: AudioQuest
If you still have questions after speaking to AudioQuest, reach out to Apple Support directly, as this may require closer guidance: : Get Support
Cheers!
Those settings are already in place on all devices. Does not work.
Audio Quest Red DAC
