Can’t turn off Closed Captions on SamsungTV

I have downloaded the AppleTV App on my Samsung TV but I have subtitles on by default every time I play a new video, it’s really annoying to turn subtitles off every time.


I checked my TV accesibility settings and subtitles are off. In the App I go to the Accesibility settings and the closed captions and SDH option is active and there’s no way to change it.

Posted on Nov 17, 2022 1:10 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2022 2:01 PM

Hello Dezencajado,


This page can provide some assistance for turning off subtitles in the Apple TV app: Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support


This bit of info from the page can help assist with turning off Automatic Subtitles:


To change the default subtitles language in Settings, go to Settings > Video and Audio > Audio > Subtitle Language, then choose the language that you want. If you don't want automatic subtitles and you're using an Apple TV, go to Settings > Video and Audio, then turn off Automatic Subtitles. If you're using a smart TV or streaming device, go to Settings > General, then turn off Automatic Subtitles.


Cheers.

1 reply
Question marked as Top-ranking reply

Nov 19, 2022 2:01 PM in response to Dezencajado

Hello Dezencajado,


This page can provide some assistance for turning off subtitles in the Apple TV app: Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support


This bit of info from the page can help assist with turning off Automatic Subtitles:


To change the default subtitles language in Settings, go to Settings > Video and Audio > Audio > Subtitle Language, then choose the language that you want. If you don't want automatic subtitles and you're using an Apple TV, go to Settings > Video and Audio, then turn off Automatic Subtitles. If you're using a smart TV or streaming device, go to Settings > General, then turn off Automatic Subtitles.


Cheers.

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Can’t turn off Closed Captions on SamsungTV

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