My appleTV app is permanently displaying subtitles. I have tried to switch them off using the "Closed Captions and SHD" command in the settings menu but this command is "Greyed Out" and therefore does not function. How do I swich the subtitles off.
xi6
The Apple TV+ app on third party devices may follow the subtitles or closed caption default settings for the device, or have its own in-app Settings. It is not the same for all devices. Try finding the Accessibility settings through Settings both ways.
Separate from the defaults, users can change the settings during playback as described here: Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support
or here: Control what’s playing in the Apple TV app - Apple Support
Xi6
Is that the Xfinity streaming box?
The Apple TV+ app on third party devices may follow the subtitles or closed caption default settings for the device, or have its own in-app Settings. It is not the same for all devices. Try finding the Accessibility settings through Settings both ways.
Separate from the defaults, users can change the settings during playback as described here: Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support
or here: Control what’s playing in the Apple TV app - Apple Support
Xi6
Is that the Xfinity streaming box?
Thanks. Fixed it using the button on the timeline using the stop/play button during playback. toggling that button stopped the default on the Closed Captions and SDH command. Very grateful for your assistance.
You’re welcome. Enjoy.
Apple TV+ app
