Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to unlock my Apple device

Need to unlock my device

iPhone XR, iOS 13

Posted on Nov 17, 2022 3:04 AM

Reply
Question marked as Best reply

Posted on Nov 17, 2022 3:15 AM

It depends on "how" your device is locked:

Unlock 1 = Apple ID locked (Generic):-> If your Apple ID is locked or disabled - Apple Support

Unlock 2 = Apple ID locked (in AppStore&iTunes):->  If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Unlock 3 = Passcode forgotten:-> If you forgot the passcode on your iPhone, or your iPhone is disabled

Unlock 4 = SIM not supported:-> How to unlock your iPhone for use with a different carrier - Apple Support

Unlock 5 = SIM PIN:->  Contact your carrier asking them for your SIM PUK code

Unlock 6 = Activation Lock:-->  How to remove Activation Lock

Unlock 7 = Frozen device:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you mean something different, please better specify your needs.

Regards

Giulio


1 reply
Question marked as Best reply

Nov 17, 2022 3:15 AM in response to lindy37

It depends on "how" your device is locked:

Unlock 1 = Apple ID locked (Generic):-> If your Apple ID is locked or disabled - Apple Support

Unlock 2 = Apple ID locked (in AppStore&iTunes):->  If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Unlock 3 = Passcode forgotten:-> If you forgot the passcode on your iPhone, or your iPhone is disabled

Unlock 4 = SIM not supported:-> How to unlock your iPhone for use with a different carrier - Apple Support

Unlock 5 = SIM PIN:->  Contact your carrier asking them for your SIM PUK code

Unlock 6 = Activation Lock:-->  How to remove Activation Lock

Unlock 7 = Frozen device:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you mean something different, please better specify your needs.

Regards

Giulio


How to unlock my Apple device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.