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Level 1

4 points

How to unlock my Apple device

Need to unlock my device

iPhone XR, iOS 13

Posted on Nov 17, 2022 3:04 AM

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Top-ranking reply

Level 10

208,596 points

Posted on Nov 17, 2022 3:15 AM

It depends on "how" your device is locked:

Unlock 1 = Apple ID locked (Generic):-> If your Apple ID is locked or disabled - Apple Support

Unlock 2 = Apple ID locked (in AppStore&iTunes):-> If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Unlock 3 = Passcode forgotten:-> If you forgot the passcode on your iPhone, or your iPhone is disabled

Unlock 4 = SIM not supported:-> How to unlock your iPhone for use with a different carrier - Apple Support

Unlock 5 = SIM PIN:-> Contact your carrier asking them for your SIM PUK code

Unlock 6 = Activation Lock:--> How to remove Activation Lock

Unlock 7 = Frozen device:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you mean something different, please better specify your needs.

Regards

Giulio

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1 reply

Top-ranking reply

Level 10

208,596 points

Nov 17, 2022 3:15 AM in response to lindy37

It depends on "how" your device is locked:

Unlock 1 = Apple ID locked (Generic):-> If your Apple ID is locked or disabled - Apple Support

Unlock 2 = Apple ID locked (in AppStore&iTunes):-> If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Unlock 3 = Passcode forgotten:-> If you forgot the passcode on your iPhone, or your iPhone is disabled

Unlock 4 = SIM not supported:-> How to unlock your iPhone for use with a different carrier - Apple Support

Unlock 5 = SIM PIN:-> Contact your carrier asking them for your SIM PUK code

Unlock 6 = Activation Lock:--> How to remove Activation Lock

Unlock 7 = Frozen device:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you mean something different, please better specify your needs.

Regards

Giulio

Reply

How to unlock my Apple device

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