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Ringing problem coming calls

Ringing problem for coming calls

iPhone 13 Pro Max, iOS 16

Posted on Nov 17, 2022 5:28 AM

Reply
5 replies

Nov 19, 2022 4:39 PM in response to pakoplast

Thanks for visiting the Apple Support Communities pakoplast,


Based on the information you shared, it sounds like your iPhone may not be ringing when calls come in. If this is the case, you can follow the below troubleshooting steps. They will offer steps to verify settings and troubleshoot the issue, and will help us work toward solving it:


  1. Make sure the Ring/Silent switch is not engaged to Silent. If it is, all notifications will be silenced: How to put your iPhone on vibrate, ring, or silent mode - Apple Support
  2. Likewise, if a Focus is enabled, it will silence incoming calls as well. Check to ensure you do not have one set following Use Focus on your iPhone or iPad - Apple Support
  3. Restart your iPhone. This step is simple, but often resolves a variety of issues: Restart your iPhone - Apple Support
  4. See if another ringtone plays by going to Settings > Sounds & Haptics > Ringtone.


Don't hesitate to respond back if you still need help.


Best!


Ringing problem coming calls

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