Remote battery dying fast

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Level 1

47 points

Remote battery dying fast

As of the last two weeks, my ATV4K 2nd gen remote has been dying rapidly. I need to charge it every 48 hours whereas it usually lasts months without needed a recharge.

I tried the remote reset by holding down the TV/Control center button and volume down but it's down to 90% after a being only off the charger for a few hours

If your Siri Remote or Apple TV Remote isn't working - Apple Support

Seems to be a bug

Apple TV Siri Remote dying fast : appletv (reddit.com)

Battery of AppleTV Remote Quickly Draining Since Recent Update : appletv (reddit.com)

Any other fix for this?

Posted on Nov 17, 2022 8:30 AM

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Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,908 points

Nov 18, 2022 6:03 PM in response to Packs

Verify that you charge in the intended manner, using a good cable and a good charger (verify that those are not the cause too).

Charge the Siri Remote - Apple Support

- directly to a computer USB port (no unpowered USB hub)

- or to a USB power adapter in an AC outlet.

If the issue persists, and that is the only issue (no other damages), then there is a battery service for remotes. There may be a service fee if out of warranty/out of AppleCare+. Apple TV Repair & Service - Apple Support

A max charge level of 79% is listed as a requirements for replacement. 90% is not severe enough.

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Answer 2

Packs Author

Level 1

47 points

Nov 23, 2022 6:04 AM in response to Urquhart1244

Resetting the remote did not work so I did a factory reset on the Apple TV and it's back to normal now.

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Answer 3

Nov 24, 2022 4:14 AM in response to Packs

That’s great! I’m glad that you got it solved.

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Remote battery dying fast

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