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Hi hi,
I have an Apple TV with the new 2nd Gen Siri remote but every time I charge it the remote loses charge after a day or so. At the beginning, it's lasted months.
The unit isn't very old. Any suggestions?
Cheers,
Dan
Apple TV 4K, tvOS 15
Verify that you charged as described in the support document, using certified cables, to a computer or to an AC outlet with power adapter.
Monitor the charge level, that you start a cycle with 80% charge or more. The Siri Remote takes about 2.5–3 hours to fully charge.
Charge your Siri Remote - Apple Support
If the issue persists, then you might want to contact Apple about the warranty on bundled remotes and their batteries.
Verify that you charged as described in the support document, using certified cables, to a computer or to an AC outlet with power adapter.
Monitor the charge level, that you start a cycle with 80% charge or more. The Siri Remote takes about 2.5–3 hours to fully charge.
Charge your Siri Remote - Apple Support
If the issue persists, then you might want to contact Apple about the warranty on bundled remotes and their batteries.
Thanks Urquhart. Using Apple cables and chargers. Left overnight. It keeps happening
Then please contact Apple for testing and servicing.
Siri Remote (2nd Gen) Loses Charge Quickly
