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Why does my storage say “other”?

My phone is telling I have things in “other” and that’s taking up storage? How do I check that? I don’t have any Apple laptop , so not sure how I check that on my phone.

iPhone 7 Plus, iOS 14

Posted on Nov 17, 2022 7:54 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2022 8:02 AM

Keeping in mind that the “other" or "system data” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, if your device is running iOS/iPadOS 13.6.1 or later, see this support article: Clear Other storage on your iPhone or iPad - Apple Support


If you already tried (to no avail) those steps, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again (if you don't have a computer borrow one from your relatives/friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider)



If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Nov 17, 2022 8:02 AM in response to ITrinidad

Keeping in mind that the “other" or "system data” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, if your device is running iOS/iPadOS 13.6.1 or later, see this support article: Clear Other storage on your iPhone or iPad - Apple Support


If you already tried (to no avail) those steps, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again (if you don't have a computer borrow one from your relatives/friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider)



If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

Why does my storage say “other”?

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