report a problem with billing

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iPhone 11

Posted on Nov 17, 2022 10:11 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2022 9:59 AM

Hello middleton00,


We understand that you have some concerns with billing. For assistance, you'll want to follow the steps listed in Request a refund for apps or content that you bought from Apple - Apple Support


  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.


If you have ongoing concerns, contact Apple Support so they can review your billing directly with you.


Thanks for using Apple Support Communities!

1 reply
Question marked as Top-ranking reply

Nov 20, 2022 9:59 AM in response to middleton00

Hello middleton00,


We understand that you have some concerns with billing. For assistance, you'll want to follow the steps listed in Request a refund for apps or content that you bought from Apple - Apple Support


  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.


If you have ongoing concerns, contact Apple Support so they can review your billing directly with you.


Thanks for using Apple Support Communities!

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report a problem with billing

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