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I have this turned on, but my phone still rings when I get them anyways, WHY!? I do not want to turn on the “silence unknown callers” as I get calls from number I do not have saved. The problem is, I have the silence junk callers turned on, yet I am still dealing with my phone ringing for “potential spam” calls. My phone is correctly identifying them yet NOT silencing them despite having the service toggled on.
iPhone 11 Pro, iOS 15
I'm unable to locate a "silence junk callers" setting.
There is a "silence unknown callers", as you state.
Have you added a call-blocking app? If so, check with the app support folks for that app.
Here is what Apple suggests: Detect and block spam phone calls - Apple Support
Additionally, check what call-filtering options your carrier might offer.
I'm unable to locate a "silence junk callers" setting.
There is a "silence unknown callers", as you state.
Have you added a call-blocking app? If so, check with the app support folks for that app.
Here is what Apple suggests: Detect and block spam phone calls - Apple Support
Additionally, check what call-filtering options your carrier might offer.
The setting is under “call blocking & identification”. I have seen the suggestion of using a third party app, I just find it odd that this setting exists, but is not effective. I’d rather not have to use a third party app if the device I have claims to be capable of the task. Perhaps they have removed this option in new updates, I’m running 15.6.1 on the 11 pro. Plan on updating today at some point to the 16.1.1
I'm looking at iOS 16.1.1. I have "silence unknown callers", and not what you're referring to; no "silence junk callers".
Whether there's a call-blocking app installed that adds "silence junk callers", or Apple changed something here?
Or whether this is some Verizon-specific feature or option? I'm using a different carrier.
The Apple doc indicates this setting has been "silence unknown callers" since iOS 13:
... Detect and block spam phone calls - Apple Support
As for the issue, contact your carrier (Verizon, apparently) and see if they have options or issues here, then check with Apple Support.
Sarizona wrote:
Thank you! I will have to contact them, didn't realize it was not an apple thing.
The carriers do have some limited control over some of the Phone settings. I'm a Verizon customer and have that setting. It does seem to mark certain calls as "Potential Spam". I can't tell if it stops them from ringing though as I have very few people allowed to ring through at least during working hours.
That is specific to Verizon. If it’s not working for you, contact Verizon.
I did not know this, thank you!
Thank you! I will have to contact them, didn't realize it was not an apple thing.
“Silence Junk Callers”
