Apple Watch keeps unpairing during initial set up

I just purchased a new Apple watch series 8 and began to pair it with my iPhone 12. I got past where it is paired and I tell it which wrist I wear the watch on, and it began doing something else that would take a few minutes and then it starts to unpair. It has done this several times, and I'm not sure what to do. I've shut down each and restarted, but still does the same thing.


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Posted on Nov 17, 2022 5:34 PM

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Posted on Nov 20, 2022 2:29 PM

Hello R2D2_1973,


Thank you for reaching out to Apple Support Communities.


Let's try these steps:


"If the pairing process stalls

If it seems like the pairing process has stalled — for example, the pairing animation remains on the screen for several minutes — resetting your Apple Watch might help:

  1. Press and hold the Digital Crown while your Apple Watch is in pairing mode.
  2. Tap Reset when it appears on your watch.
  3. After your watch resets, you can pair again."


More details can be found here: If you can't pair an Apple Watch with your iPhone


If the issue persist, can you provide a few more details? What is your exact iOS version on your iPhone? Do you know your exact watchOS version? Also, do you have another iPhone you can pair your Apple Watch, just to test and see if the issue persists?


Cheers!


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72 replies

Jan 25, 2024 3:09 PM in response to R2D2_1973

I am using an iPhone 15 Pro on the latest iOS 17.3. I tried to pair my old Apple Watch 7 using my son's iCloud account and got to the part where I select his account and immediately get the unpairing message and back to the beginning. I gave up on my old Apple Watch 7 and got him an Apple Watch SE, but am having the same issue. Endless unpairing when I get to the screen where I am about to select his account. Any suggestions?

Feb 21, 2024 1:44 AM in response to 5thChild

5thChild wrote:

Me too! I just bought a new (used) Apple Watch 4, but it will not pair with my iPhone SE 2016. Every time I try to set up, right near the end it flashes that I need to update IOS and unpairs. I have the latest software update, and have tried all the usual suggestions (power off, restart, reset, etc...).

It is possible the used Watch series 4 is on OS10 and your old phone SE is stuck on iOS16 in which case you need a new phone.

Mar 4, 2024 1:48 PM in response to R2D2_1973

Has anyone figured out how to get around this?

I have tried every suggestion mentioned in this thread, and more...went as far as sending my apple watch in to apple to get them to reset the software, but that didn't work. According to them my phone (running IOS 16.7.5) should be compatible with my series 3 watch, updated with the latest software it has. So frustrating to basically have my watch become a brick and to see so many others having this issue.

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Apple Watch keeps unpairing during initial set up

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