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iCloud payment


I paid for my subscription last Saturday. Again requires payment in a week, although the payment receipt is in the same message.

Posted on Nov 18, 2022 2:53 AM

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1 reply

Nov 20, 2022 4:22 PM in response to assol289

Hi assol289, We appreciate you reaching out to us. We understand that you are being charged again for the same subscription after a week.


We’d like to gather additional details that may help us be in a better position to assist you.

Do you have enough credits to cover the initial charge?

Is the second message not an attempt to inform you that the initial charge didn't go through?


If you answer yes to both questions, we recommend that you team up with our Billing experts. 

Our Billing experts are in a better position to handle billing-related issues. 

You can use this link to reach out to them: Get Support


Take care!

iCloud payment

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