You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Updates

Just updated software to 16.1.1 and the software update

your phone has been updated is now stuck on my screen the ok button is there but nothing happens??

iPhone 12, iOS 16

Posted on Nov 18, 2022 9:53 AM

Top-ranking reply

Level 10

149,916 points

Posted on Nov 18, 2022 9:57 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

View in context

Similar questions