You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Updates

Just updated software to 16.1.1 and the software update

your phone has been updated is now stuck on my screen the ok button is there but nothing happens??

iPhone 12, iOS 16

Posted on Nov 18, 2022 9:53 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2022 9:57 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 18, 2022 9:57 AM in response to Flatman124

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.