my air pods wont connect to my iphone

any suggestions


Posted on Nov 18, 2022 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2022 12:19 PM

Hello angelafromcapitol heights,


For difficulties with connecting your AirPods to your iPhone, you'll want to take the steps below:


1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
AirPods charging cases

6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods.


You can also find those steps in this resource: If your AirPods won't connect - Apple Support


Should that still persist, are you able to pair your AirPods with any other devices?


Let us know, and we'll keep moving forward based on your results.

1 reply
Question marked as Top-ranking reply

Nov 21, 2022 12:19 PM in response to angelafromcapitol heights

Hello angelafromcapitol heights,


For difficulties with connecting your AirPods to your iPhone, you'll want to take the steps below:


1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
AirPods charging cases

6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods.


You can also find those steps in this resource: If your AirPods won't connect - Apple Support


Should that still persist, are you able to pair your AirPods with any other devices?


Let us know, and we'll keep moving forward based on your results.

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my air pods wont connect to my iphone

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