BMW Digital Key not working Iphone 14 Pro Max

Hello staffan241,

Thanks for posting in the Apple Support Communities.

We understand you're looking for assistance with adding your car key to your iPhone 14 Pro Max, right?

If we have that correct, let's be sure you have the latest iOS version installed on your iPhone as that could be related to what's occurring. If an update is available, be sure to back up your iPhone first. For assistance with either of these steps, check out this resource: Update your iPhone or iPad - Apple Support

If you have the latest iOS version installed, confirm the companion BMW app is updated, and signed in with your information. While that may seem like a simple step to check, this may be overlooked at times when setting up a new iPhone. Once you've confirmed this information, follow along with the steps below to see if the results change. You can also locate additional helpful details here: Add your car key to Apple Wallet on your iPhone or Apple Watch - Apple Support

How to add your car key to Apple Wallet on your iPhone

1. Make sure that your car is associated with the account provided by the car's manufacturer. 

2. Open the car manufacturer's app, email, or text message, or use your car's display and follow the instructions to set up a key.

3. When you're sent to the Wallet app, tap Continue.

4. If prompted by the onscreen instructions, place your iPhone on the key reader while your iPhone and car pair.

When you add your car key on your iPhone, it might be added automatically to your paired Apple Watch. Or you might see the option to add it to your paired Apple Watch.

You can also manually add your car key to your Apple Watch. In the Apple Watch app on your paired iPhone, tap Wallet & Apple Pay > the Add button next to your car key.

Let us know if you still receive an error when trying to get this added. Include any additional details that you think may be helpful for us to have a clearer understanding.

Take care!

Hey staffan241,

Since this is a new iPhone for you, did you try deleting the key in the Wallet app and adding it back again?

• Remove passes from Apple Wallet - Apple Support
• Add your car key to Apple Wallet on your iPhone or Apple Watch - Apple Support

If you have, we recommend contacting Apple Support to look into this further with you: Get Support

All the best.

Hey there staffan241, 

At this point, you'll want to Contact Apple Support for assistance.  

Have a good one!