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Can't sign in to iCloud Photos from Apple TV (3rd gen)

Can't sign in to iCloud Photos from Apple TV (3rd gen)

So far have followed this advice...

Reset Apple ID

Restarted Apple TV

Logged out of iTunes on Apple TV

Logged back into ITunes with new Apple ID (that worked fine)

But ICloud Photos still wont login though Apple TV (3rd gen) Anyone got any other advice?

Thanks!

Apple TV 3, 8

Posted on Nov 19, 2022 4:06 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2022 2:19 AM

I have the same issue and have just spoken to Apple Support. It's a known issue impacting older Apple TV's not being able to connect to iCloud (iTunes etc is fine). Apple are currently working on it and one of 3 outcomes are expected:

  1. they make a fix to iCloud so older Apple TV continue to work.
  2. they update the Apple TV software to work with the current iCloud platform (I'm currently on 7.9)
  3. they turn around and say older Apple TV are no longer compatible with iCloud. If you read the min. spec. for iCloud and Apple TV it does state you need tvOS 16 which gen. 2 & 3 don't run.


My advice is to keep trying and see if option 1 or 2 plays out. Other than that the only option for now is to buy a newer Apple TV I think.

2 replies
Question marked as Top-ranking reply

Nov 20, 2022 2:19 AM in response to rivenriven

I have the same issue and have just spoken to Apple Support. It's a known issue impacting older Apple TV's not being able to connect to iCloud (iTunes etc is fine). Apple are currently working on it and one of 3 outcomes are expected:

  1. they make a fix to iCloud so older Apple TV continue to work.
  2. they update the Apple TV software to work with the current iCloud platform (I'm currently on 7.9)
  3. they turn around and say older Apple TV are no longer compatible with iCloud. If you read the min. spec. for iCloud and Apple TV it does state you need tvOS 16 which gen. 2 & 3 don't run.


My advice is to keep trying and see if option 1 or 2 plays out. Other than that the only option for now is to buy a newer Apple TV I think.

Can't sign in to iCloud Photos from Apple TV (3rd gen)

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