HOME Doorbell

Question

Level 1

12 points

HOME Doorbell

While we were away the Wemo Doorbell ‘stop responding’. On return the Doorbell seemed to have no power so replaced the wall transformer unit. Now the doorbell has power (it lights up) but nothing shows in the Home app. Tried reconnecting with the iPhone but the Home app shows the doorbell as already set up. Tried restarting the WiFi, then restarting the iPhone, then reinstalling the Home app but nothing seems to help. [The WiFi setup includes an Apple TV so I’ll check that and ‘Using iPhone below.] Any ideas?

Apple TV HD, tvOS 11

Posted on Nov 19, 2022 11:02 AM

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Answer 1

UTBadger

Community Specialist

Nov 21, 2022 4:21 PM in response to imagecanon

Hey imagecanon,

Sounds like you're having issues with your Wemo Doorbell not responding or that it's no longer showing in the Home app.

Since this is a Belkin product, they'll be best equipped to assist you with any issues you're facing with it and they have a great resource below to help out: Troubleshooting issues on the Wemo Doorbell

We've also got some steps from Apple to help out with adding it back to your Home app here:

"Add accessories with your iPhone or iPad

To add an accessory to the Home app, use your iPhone or iPad. You can't add accessories to the Home app on Mac.

Open the Home app and tap Add .
Tap Add Accessory .
Use the camera on your iPhone or iPad to scan the eight-digit HomeKit code, or QR code on the accessory or accessory documentation. If you have an iPhone 7 or later and see on your accessory, hold your iPhone near the accessory to add it.
When your accessory appears, tap it. If asked to Add Accessory to Network, tap Allow.
Assign your accessory to a room and name it to help you identify it in the Home app and control it with Siri.
Tap Continue, then tap Done."

All this and more is available here: Add an accessory to the Home app

We hope this helps out.

Take care!

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HOME Doorbell

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