You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPhone SE (2nd gen.) is operating 16.1.1 version and iMac on Monterrey, 12.6.1 —Everything is up to date but I can't connect my phone to my Mac even though I have rebooted both devices. Do I have to upgrade to Ventura when I would rather not? Thanks in advance for your help.
iMac 27″, macOS 10.13
Please read from the article in the link provided
Unfortunately, Apple is not allowing me to Copy and Paste the actual Contents of that link into this reply
Has the user been presented with what appears to an Apple Update when the new iPhone is cabled to the computer ?
The following article from Apple may shed some light on this issue issue
If your Mac says that a software update is required to connect to iPhone or iPad
Ah good work there 👍
Sorry to say have seen this issue when iOS 15 was first released and again has occurred with the iOS 16.
To this the work involved on the user part may require installing Xcode application from Apple. At least that is what a much More Learned Colleague on these Forums has discovered.
That should not be required IMHO .
Apple Should be pushed to fix this issue without Jumping the User through unnecessary Hoops
In the meantime, suggestion below
1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues.
If enough Users log this issue Directly with Apple, just maybe it will get the attention is deserves
2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue
All said and done, will attempt to find that specific Thread regarding Xcode and if found will post back here with a Link
The update in this specific question is an Apple Helper Application needed to allow the new IOS Device to communicate with the Computer on Monterey
Illustration of what has appeared in my 2 Apple Computers both while running Monterey 12.6.1 and Ventura running Ventura 13.0.1
And No, no one is stupid but perhaps the explanations from self were not clear enough. For this I am 😔
Refer to below
Have found another Off Site suggestion.
The link is below
Fix the 'Software Update Is Required to Connect to Your iPhone' Warning on Your Mac
And refer to section entitled
Installing the Xcode Beta on Your Mac and if f going this Route use the Full Release Version of Xcode not the Beta
I have not required doing this, so be sure to TM Backup the machine before moving forwards
Solution found; must restart iPhone WHILE plugged into iMac otherwise iPhone won't show in Finder. Of course, all updates needed before this will work. Never had to do this before but it is what is.
I clicked the install button but after nothing happened. How do you bring up the window that is you refer to?
I don't think you have to upgrade.
Did your phone use to connect before?
How exactly are you connecting? By cable? Wifi?
Be as specific as possible.
It says I should update OS, which I think is different from upgrade. I updated Monterrey and didn't upgrade to Ventura so I'm still confused because my phone is still not showing up on my Mac.
My phone connected before until I updated my iPhone. So I got a pop up message saying I need to update Monterrey, which I did. but my phone still didnt show up. I connect via cable.
I read all of this but it doesn't specifically say I need to upgrade. It says update, which is what I've done. I'm going to try rebooting the Mac again to what happens otherwise I'm stumped.
Many thanks for your help and suggestion to ask Apple support, which I'll do. When I know the workaround, if any , I'll post here.
Thank you for getting back to us on this issue.
Good work there 👍
Who would think of a restart of iPhone would be the answer
My iPhone can't connect to my iMac, how to fix?
