Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replace old Apple ID

I used an old email address when I first purchased my MacBook and since I closed it and created a new appleid. I keep getting the request to sign in with my old email address. I no longer have the password associated with the old appleid. How can I remove it?

Posted on Nov 20, 2022 7:18 AM

Reply
Question marked as Best reply

Posted on Nov 20, 2022 5:44 PM

Where are you getting the request to sign in?


Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

1 reply
Question marked as Best reply

Nov 20, 2022 5:44 PM in response to Gengik78

Where are you getting the request to sign in?


Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

Replace old Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.