You have no purchases that are eligible for a refund.
I accidentally made a purchase, I wanted to return the money, but I don’t have it
iPhone 13, iOS 16
Question marked as
I accidentally made a purchase,
Where? purchased from the App Store?
If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.
Tap on Report a problem on the invoice.
Check for sure, see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If it is a subscription and you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed – Apple Support (UK)
You have no purchases that are eligible for a refund.
If you haven't bought anything, you can't ask for a refund.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
If Apple has notified you that it is not eligible then so be it.
We can't help you, sorry, we are also users of Apple products & services like you.