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Apple TV with my new fire stick continued to say verification failure.

having trouble signing into Apple TV with my new fire stick continued to say verification failure.

I have a firestick 4k

FireTVStick(Gen2),

Posted on Nov 20, 2022 2:01 PM

Reply
10 replies

Nov 22, 2022 1:58 PM in response to Kalbino1

Hey there Kalbino1,


We'd like to help get Apple TV working on your FireTVStick, so let's rule out some possible causes:


  1. Have you been able to use Apple TV in the past on the same device, and if yes, when did this first start to occur?
  2. Sometimes a restart resolves unexpected behavior. Have you already tried a restart of your device?
  3. If you have other devices signed into the same Apple ID for the Apple TV subscription, do you have any issues on those devices?
  4. Have you checked with Amazon Support regarding any possible updates available for your FireTVStick?


Also, resetting the Apple TV app might be a good troubleshooting step as well: Reset the Apple TV app - Apple Support


Cheers!


Nov 22, 2022 3:08 PM in response to jdo_apple

Hi jdo,

I have a gen 2 firestick that works fine with apple tv on any tv I use it on. I purchased the new firestick 4k. I'm not able to get it to operate verification failure. I have tried restarting, updating and moving to another tv, to no avail. I have spoken with Apple support, very understanding but not resolved., Had me change password. I don't know what else to do but return it for a replacement to Amazon.


Thanks

Nov 22, 2022 5:55 PM in response to Kalbino1

I am having the identical issue. I have 2 other fire stick 4K and they are both working although haven’t logged out of them to try to login because I don’t want both to also Not work. Bought a new fire stick 4K and cannot login to Apple TV. Version 13.0.0 and FireOS up to date. Went to my LG tv and appletv app said it was logged out and the app needed an update so I updated, then logged into appletv no issues. To add I have also uninstalled and reinstalled the app with no luck, keep getting the cannot login please try again later error on this firestick.


definitely an issue with Firestick Apple TV app v13.0.0

Apple TV with my new fire stick continued to say verification failure.

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