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Billing problem

It said there is a billing problem with your previous purchase and I don’t have a card that money on it so how do I fix that

Posted on Nov 20, 2022 3:36 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2022 3:42 PM

You need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


You can also use your Apple ID balance as payment method: Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



1 reply
Question marked as Top-ranking reply

Nov 20, 2022 3:42 PM in response to Chaseisonthecase

You need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


You can also use your Apple ID balance as payment method: Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



Billing problem

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