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Bought new PC Computer Can't Log into Itunes

I have an existing Itunes account. I bought a new PC computer and wanted to authorize this new computer to log into Itunes, but I am not able to log in from the Itunes app account. I tried to authorize the new computer, but it is not allowing me to login. I even tried to go directly to my Apple account but could not find an option to add a new device?

Posted on Nov 20, 2022 3:40 PM

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Question marked as Best reply

Posted on Nov 21, 2022 1:11 AM

1.

What happens when you start Music -> Click on iTunes -> sidebar click iTunes Store -> go to Account (top bar) -> View Account -> then Sign in?

 

See also the following Apple articles:

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support

 

Authorize or deauthorize your computer for iTunes Store purchases

Authorize or deauthorize your computer for iTunes Store purchases - Apple Support 


To add a new device, see -> Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support


2.

Make sure your Windows PC is up to date.

Update to the latest version of iTunes -> Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

See also -> Check your third-party security software.

Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Disable all AV & Firewalls temporarily.


To process the changes, restart your PC.

Then try again.


1 reply
Question marked as Best reply

Nov 21, 2022 1:11 AM in response to Finn2187

1.

What happens when you start Music -> Click on iTunes -> sidebar click iTunes Store -> go to Account (top bar) -> View Account -> then Sign in?

 

See also the following Apple articles:

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support

 

Authorize or deauthorize your computer for iTunes Store purchases

Authorize or deauthorize your computer for iTunes Store purchases - Apple Support 


To add a new device, see -> Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support


2.

Make sure your Windows PC is up to date.

Update to the latest version of iTunes -> Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

See also -> Check your third-party security software.

Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Disable all AV & Firewalls temporarily.


To process the changes, restart your PC.

Then try again.


Bought new PC Computer Can't Log into Itunes

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