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Unable to update iPhone

How can i update my iphone on the computer if its not letting me update on the phone


[Re-Titled by Moderator]

iPhone XR, iOS 12

Posted on Nov 20, 2022 4:09 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2022 4:11 PM

Update your iPhone, iPad, or iPod touch


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.6

• If you have an iPhone 6S through 7, you can update to 15.7.1

• If you have an iPhone 8 or higher, you can update to 16.1.1


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support


If your phone won't update-

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


2 replies
Question marked as Top-ranking reply

Nov 20, 2022 4:11 PM in response to amiraclesmom

Update your iPhone, iPad, or iPod touch


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.6

• If you have an iPhone 6S through 7, you can update to 15.7.1

• If you have an iPhone 8 or higher, you can update to 16.1.1


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support


If your phone won't update-

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)


Unable to update iPhone

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