I purchased a season of a show in French by accident.

I purchased the entire first season of the show Cosmos in French version. Is it possible to get a refund for the purchase so I can get an English version instead?

Please help!

BRAVIAVU1,

Posted on Nov 20, 2022 4:25 PM

Similar questions

I made a mistake and purchased the wrong version how do I get a refund and get the English version? wrong purchase
280 3
Refund? How can I request a refund for a movie I rented? The title was in English and after I started the movie it switch to French
272 1
Audio of purchased tv show is not English. Can I have a refund for my recent purchase of a tv show? I have tried all other options to change the audio to English, and when making the purchase, the show details and episode details were all written in English leading me to believe the audio was also in English. It is in French and when I click on the three dots, only the playback speed option is available. No option for audio language is available. I changed the language preferences in the TV app as well as adjusting my general settings. Neither of those have worked. I would like a refund for this purchase at this time.
346 3

1 reply

Niel

Community+ 2025

Level 10

740,957 points

Nov 20, 2022 4:28 PM in response to Visualbass

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for assistance.

(229150)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I purchased a season of a show in French by accident.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up