Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirTag battery cover is difficult to turn

battery cover difficult to turn


[Re-Titled by Moderator]


iPhone 11 Pro

Posted on Nov 20, 2022 9:04 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2022 10:32 PM

Well , Battery was dead. I had trouble with getting the cover off but managed with fingers. Then I had a Duracell battery, and didn't know the problem with them. Found that answer and cleared film with rubbing alcohol. Then, could not turn the cover to lock battery in place. Found after much searching a YouTube video using the heels of both hands to turn instead of using fingers which finally worked.


Thank you for responding. I have given this here for U to help others with. If U know of any other trick I would appreciate it as others in family have theirs coming up to replace and it is NOT easy.


Carl

3 replies
Question marked as Top-ranking reply

Nov 20, 2022 10:32 PM in response to Tesserax

Well , Battery was dead. I had trouble with getting the cover off but managed with fingers. Then I had a Duracell battery, and didn't know the problem with them. Found that answer and cleared film with rubbing alcohol. Then, could not turn the cover to lock battery in place. Found after much searching a YouTube video using the heels of both hands to turn instead of using fingers which finally worked.


Thank you for responding. I have given this here for U to help others with. If U know of any other trick I would appreciate it as others in family have theirs coming up to replace and it is NOT easy.


Carl

Nov 21, 2022 9:38 AM in response to Carl Sutherland

I'm sure others here will benefit from what your experience with changing the AirTag's battery has been. So far, for me, I haven't come across this ... but, I only have a single AirTag and only had the opportunity to change its battery once.


If I had to venture a guess, at least three things can make opening the AirTag problematic:

  1. Any friction between the battery and the case would increase the difficulty of being able to rotate the latter. One could be any application of a coating on the battery.
  2. Any potential debris that could have entered when first installing the battery.
  3. Battery failure where the battery could swell.

AirTag battery cover is difficult to turn

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.