Why are my apps showing no Internet connection after getting iOS 16.1 on my iPhone 11?

Help! After trouble shooting with late night Apple Care still no success. I downloaded iOS 16.1 to my iPhone. Half my apps aren’t working. Did forced restart and checked all show toggled on for Internet and VPN is off. Using WiFi. Thanks!!

iPhone 11

Posted on Nov 21, 2022 8:40 AM

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6 replies

Nov 23, 2022 10:17 AM in response to beckstarOK_je4

Hello beckstarOK_je4,


We're glad you had the opportunity to test a different Wi-Fi network to further isolate the issue. Does this happen only with third-party apps? Also, did you have the opportunity to complete the steps that were previously listed? If so, updating iOS would be another great step as Apple has released iOS 16.1.1. You can find the steps for updating iOS listed below and outlined in the following article.


  1. "Back up your device using iCloud or your computer.
  2. Plug your device into a power source and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, find out what to do."


Update your iPhone or iPad


Let us know how that goes!

Nov 23, 2022 9:12 AM in response to beckstarOK_je4

Hi there beckstarOK_je4,


If apps on your iPhone are not connecting as expected, these steps from If your iPhone or iPad won't connect to a Wi-Fi network may resolve what's happening:

1. Make sure that your router is on and that you're within range
If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network
Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.
If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

3. If asked, enter your Wi-Fi password
If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.
Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network
If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.
 

5. Check your cables and connections
If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.

6. Restart
Restart your iOS or iPadOS device.
Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.
After you restart each device, see if you fixed the issue.

7. Reset your network settings
If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


If this continues after following those, let's also see if this happens on another Wi-Fi network or while you're connected to cellular data. That will allow us to isolate the cause of this behavior further.


Cheers!

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Why are my apps showing no Internet connection after getting iOS 16.1 on my iPhone 11?

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