ITunes Audio Skipping When Machine Is Idle

Hi annabellefromor,

To help troubleshoot, ensure your PC and iTunes are updated, as software updates can help clear up unexpected behavior. Check out how to update here: Update to the latest version of iTunes for Windows 10 - Apple Support

If the issue persists, see if the behavior is isolated to your iTunes library by testing with a different library. See those steps here: Use multiple iTunes libraries on PC - Apple Support

"Create or choose a library

1. In the iTunes app  on your PC, choose File > Exit.
2. Hold down the Shift key while you open iTunes (go to Start, then choose iTunes > iTunes).
3. In the window that appears, do one of the following:

• Create a new library: Click Create Library.
• Choose a different library: Click Choose Library.

You can name your iTunes library (the folder containing your iTunes content and the iTunes Library.itl file) whatever you like. For best results, if you create additional iTunes libraries, don’t name the new libraries “iTunes” or “iTunes Music”. Make sure each iTunes library has its own unique name so you’ll know which is which."

Let us know if that helps.

Kind regards.

Hi annabellefromor,

Thank you for trying those steps. For further assistance, you'll want to reach out to Apple directly. Depending on your region, you may be able to reach them here: Get Support.

Have a good one!

Hey there annabellefromor,

While some great steps were provided earlier, it's unclear if any were taken as they'd help to rule out some possible causes. When you're ready, let us know if the results from trying each step presented, then we'll work from there.

Also, when did this start?

Keep is posted on all the details above in your next message.

Cheers!

annabellefromor wrote:

I remember pressing the little reset button on my computer by accident, and the BIOS changed from UEFI to Legacy. Stranger still, my machine can't start without inserting the Windows 10 disk into my CD Rom Drive. When I restart my machine with nothing in that drive, it does this endless shutdown restart loop that just goes on and on and on until I insert the Windows 10 disk. I wonder if switching it back to UEFI would fix the skipping problem in ITunes. If so, is there a way to do this without having to reinstall Windows?

It certainly sounds as if you need to resolve the issue with Windows startup before worrying about iTunes. I would think that you can select UEFI boot and see what happens. You might still need to perform some kind of Windows startup repair, but if you switched away to Legacy from UEFI you almost certainly need to swap back.

tt2

I don't think so. At worst the machine might not boot in the other mode and you can switch back again. That said would encourage you to backup all important data to an external drive from time to time such that you could always restore your data if you had to completely reinstall Windows.

tt2

You can always back up your entire C:\Users\<User> folder, although that generally includes a lot of data such as browser cache and history that you would want to restore.

tt2

I'm still using SyncToy despite Microsoft's attempt to kill it off. Works great. See Backup your iTunes for Windows library with SyncToy - Apple Community.

tt2

Indeed, although it isn't anything I personally got into using. I guess we all find tools that work for us to do a job, and keep using them until they don't work any more.

tt2