Cannot change communication allowed settings

Hi All,


For whatever reason the allowed communication setting in my sons screen time has changed to “Everyone” during downtime and screentime.


I have tried changing it back to specific contacts like it has always been and it won’t change. It stays on “Everyone”


Any thoughts how I can fix this?

Posted on Nov 22, 2022 2:55 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2022 3:58 PM

Hello Grug7, 

Welcome to the Apple Support Communities. 


Please be sure to follow these instructions when setting communication limits for an iOS device: Set up Screen Time for yourself on iPhone


If you are noticing that the limits change unexpectedly, you may consider Enabling Screen Time Content & Privacy Restrictions so that a passcode is required to make changes to communication limits: Use parental controls on your child's iPhone, iPad, and iPod touch


If the instructions above do not help to resolve the issue, please disable Screen Time, restart the device, then try to set up Screen Time and commutation limits again. 


For more help, please contact Apple Support.

Have a great day! 

1 reply
Question marked as Top-ranking reply

Nov 23, 2022 3:58 PM in response to Grug7

Hello Grug7, 

Welcome to the Apple Support Communities. 


Please be sure to follow these instructions when setting communication limits for an iOS device: Set up Screen Time for yourself on iPhone


If you are noticing that the limits change unexpectedly, you may consider Enabling Screen Time Content & Privacy Restrictions so that a passcode is required to make changes to communication limits: Use parental controls on your child's iPhone, iPad, and iPod touch


If the instructions above do not help to resolve the issue, please disable Screen Time, restart the device, then try to set up Screen Time and commutation limits again. 


For more help, please contact Apple Support.

Have a great day! 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot change communication allowed settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.