I need a receipt/invoice for my purchase of Apple Care+

I purchased Apple Care+ for my new iPhone 14 pro max online last week. I got the phone at the store, then went home and bought the 2-year Apple Care+ online.


I received an email the day that I made the purchase entitled “Thank you for purchasing AppleCare+” and it my serial number and agreement number. It also says you should receive “Proof of Coverage in 24 to 48 hours”.


There’s nothing in the email that resembles a receipt or invoice.


Then I received another email a day later containing my “Proof of Coverage” which has the agreement number, serial number of my phone and attached the terms and conditions of the AppleCare+ plan.


There’s nothing in that email that resembles a receipt or invoice.


I called Apple support and spent more than 40 minutes on the phone with them, got transferred four times and no one could help me.


Normally when someone makes a purchase and pays online for anything, anywhere, they immediately receive a receipt for that purchase.


I am surprised that I have to explain this here. A receipt will have a description of what is being purchased and a dollar amount paid with a breakdown that includes how much taxes were paid.


I need this receipt to file with my taxes…


Furthermore, upon searching for a solution online, it became apparent that many people have posted on these forums with the same problem as me. I could not find a thread with a solution.


Normally, any company the size of Apple, makes available a history of all purchases online accessible by the user. I know Apple does so for other items but proof of purchase or a receipt or any record of the purchase of an AppleCare+ is nowhere to be found online. I checked my App Store purchase history and Apple Store purchase history.


I am baffled.



Posted on Nov 22, 2022 10:24 AM

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Posted on Nov 23, 2022 6:54 PM

There was no order number provided via email or at the time of purchase. One of the customer service reps asked for the same thing.


Anyway, I did finally get transferred to billing and they sent me the invoice by email. Sorry for the long post, I was frustrated.

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I need a receipt/invoice for my purchase of Apple Care+

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