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User profile for user: BSF_74
BSF_74 Author
User level: Level 1
10 points

IPhone SE 2022 shuts down and won’t restart unless I follow the instructions on this link

Hi, I brought the iPhone SE 2022 in July this year and twice in recent weeks it’s shutdown automatically and won’t restart unless I follow the instructions on the link below.


has anybody else experienced anything like this and know what the cause is and how to fix it?


my software is upto date running 16.1.1


any help would be appreciated


If your iPhone won't turn on or is frozen – Apple Support (UK)



TIA



iPhone SE, iOS 16

Posted on Nov 22, 2022 11:10 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,584 points

Posted on Nov 22, 2022 11:21 AM

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,584 points

Nov 22, 2022 11:21 AM in response to BSF_74

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

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IPhone SE 2022 shuts down and won’t restart unless I follow the instructions on this link

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