You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have the problem that subtitles disappear as soon as I open the video in fullscreen mode. The video-settings-button, if present, also disappears as soon as I open fullscreen mode. I am
using an iphone 12 Pro with IOS 16.1. Look in the attachment how does it look the play window in normal view and in full screen view: no options button no view of available subtitles.
iPhone 12 Pro
Greetings aurel244,
If an app on your iPhone is not performing as expected, begin by following the guidance found here:
Taking the steps in the article above will help to troubleshoot and possibly clear up the issue. If the issue is isolated to a 3rd party app, reach out to the app developer for assistance with their application:
If you found the app on the App Store, contact the app developer.
Take care.
Subtitles disappear in fullscreen
