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My Ipad apple keeps showing then black screen

My Ipad is currently charging and its just showing the apple icon for a few seconds then black screen again

iPad, iOS 8

Posted on Nov 22, 2022 8:49 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2022 10:11 AM

The symptoms that you describe may suggest a failing iPad battery; you should be able to narrow the possibilities.


Start by connecting your Power Adapter to your iPad - and allow the iPad to charge, undisturbed, for several hours - or preferably overnight. Next, whilst the iPad remains connected to external power, attempt to start-up the iPad.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the iPad does successfully boot/restart, you can verify the reported battery state.


Assuming that the iPad is still running, whilst monitoring the battery state, disconnect the Power Adapter. Does the reported battery state suddenly fall, or the iPad immediately power-off? If so, your battery has either reach the end of is useful life and/or is failing. 


If the iPad remains running, you would be well advised to directly contact Apple Support using the Support link at top-right or bottom-left of this page - and request a remote battery test; the results of this test may better inform your next steps - and the economic viability of a battery replacement.


Consider that the problem may be with the Power Adapter, cable, or iPad. These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If may well be useful to take your iPad, Power Adapter and charging cable along to the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your iPad (and its battery), your Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


I hope this guidance proves to be helpful with troubleshooting the problem.



1 reply
Question marked as Top-ranking reply

Nov 23, 2022 10:11 AM in response to Roberta1213

The symptoms that you describe may suggest a failing iPad battery; you should be able to narrow the possibilities.


Start by connecting your Power Adapter to your iPad - and allow the iPad to charge, undisturbed, for several hours - or preferably overnight. Next, whilst the iPad remains connected to external power, attempt to start-up the iPad.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the iPad does successfully boot/restart, you can verify the reported battery state.


Assuming that the iPad is still running, whilst monitoring the battery state, disconnect the Power Adapter. Does the reported battery state suddenly fall, or the iPad immediately power-off? If so, your battery has either reach the end of is useful life and/or is failing. 


If the iPad remains running, you would be well advised to directly contact Apple Support using the Support link at top-right or bottom-left of this page - and request a remote battery test; the results of this test may better inform your next steps - and the economic viability of a battery replacement.


Consider that the problem may be with the Power Adapter, cable, or iPad. These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If may well be useful to take your iPad, Power Adapter and charging cable along to the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your iPad (and its battery), your Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


I hope this guidance proves to be helpful with troubleshooting the problem.



My Ipad apple keeps showing then black screen

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