After the Ventura was launched, I upgraded my MacBook Pro 15”. I also had bought the new launch iPhone 14. And for last almost 10 years, I have been saving all the photos captured by my iPhones onto a separate external LaCie hard drive, through my MacBook Pro.
Immediately after upgrading to OS Ventura, the Photos app started giving trouble. It was running smoothly while checking the previous data existing on the LaCie external hard disk. But, while importing photos from my iPhone, it was getting hanged. After connecting the phone and opening the Photos app on MacBook Pro, on the computer screen it did show the new photographs available to import on the phone, but it could not import them. The clock on the left top showed photos to import from 0 to 678 , but the clock never started.
After searching a lot of blogs and discussions on various communities, I could not find the answer. Finally, I called Apple Helpline and was connected to a gentleman. He was also quite surprised with the problem. I had to do screen sharing. Finally, he came to a conclusion that my hard drive was in ExFat format which is root of the problem.
He asked me to create a new library on some other drive, which I created on the MacBook Pro internal drive itself and tried importing the photos and it worked. So, the final solution according to him is to save or transfer all the data on the existing hard drive to some other drive. Then format the first drive with APFS format. And shift the data back onto this drive.
I will certainly not do that. Because, for me, the data is priceless, which I can’t risk while transferring from one drive to another. It has priceless memories of my life.
So, I will simply buy a new drive and make a new library to save my photos in future. I will not forget to format that hard drive with APFS FORMAT.
While concluding, I would only say these stalwarts working with biggies like Apple keep on upgrading their softwares and OS systems, saying that they want to make lives better for their consumers. But, actually they are just becoming more and more narcissist and pushing their own exclusive formats and making their consumers more helpless slaves.
According to the information provided by the expert, ExFat format is a common format between Apple and Windows. Where, APFS is an Exclusive Apple format.